Cinnamon McCauley brings over 25 years of experience to One11 Advisors specifically in the Multi-family industry. Her experience includes on-site and regional property operations management, as well as software management and support for large multi-family firms. Her experience has created a unique knowledge base and the ability to provide strategic analysis of business processes to make recommendations of best practices as they relate to operational goals and software platforms. Cinnamon has also led, managed and participated on multiple multi-site multifamily technology platform and business process change implementations across various software platforms, built training models and developed post implementation adoption plans to ensure that results are optimized and ROI is achieved.
Prior to joining One11 Advisors, Cinnamon worked for RealPage, Inc. as a Senior Key Account Strategist where she held a leadership role in partnering with key accounts to assist in their corporate strategies, implementations, support and training. Her in-depth knowledge of the entire RealPage platform and multi-family operations allowed Cinnamon to be an invaluable asset. Additionally, Cinnamon has held various positions within the industry including over 7 years with Bell Partners.
Cinnamon is passionate and focused on the customer experience of her clients. She believes it is critical to understand how to leverage your technology platforms to meet operational goals and create a successful customer experience.